Knowledge Base

Okiano Knowledge Base

I can’t connect my Okiano account to google analytics

A common Google Analytics to Okiano connectivity issue relates to Missing Analytics admin permission. Check your permission on Google Analytics account, clicking on ‘Admin’ and ‘Account User Management’ to verify you have permission to ‘Edit, Collaborate, Read & Analyze, and Manage Users’.  Sometimes,

How do I pause the campaigns and ads?

There are many reasons why you may wish to temporarily pause your campaigns: If your product is out of stock If your website is down or undergoing changes To temporarily pause your campaigns please email [email protected] to inform us of this request.

What happens when I suspend my account?

After you suspend your account Okiano will stop managing your ads on Google Ads.  Your Okiano generated Google Ads campaigns will be paused and your credit card will be charged immediately for any outstanding usage fees and then disconnected from

Link your Google Ads and Google Analytics accounts

Linking your Google Ads account to your Analytics property allows Data Sharing that is essential to optimizing your Google Ads Campaigns towards achieving the business goals you’ve set. Linking is easy. On your Analytics account, 1. Click the “Admin” link

How to Link Google Ads and Google Analytics accounts

Access your Google Analytics account, click the Admin link in the bottom corner. Then click on Google Ads Linking. Click on New Link Group Search for your Google Ads account either by its name or a number and then select the box next to

Are my ad texts the final copy?

The ad copies that you see are auto-generated by our system and utilizes natural language processing to formulate ads that are most relevant to your store. However, it is possible to manually override certain ads if you believe that the

Are my ads working?

Once your generated ads have been approved by Google and are eligible to run, you should begin to see traffic within 2-3 days.  If you are receiving traffic to your site from your generated ads then it means that your

Learn About Keywords Adjustment

Click the Orange ADJUST KEYWORDS Button to reach the Keyword editing widget. Step 1: For each of your categories, decide whether you wish to advertise or not by selecting the “ADVERTISE” Switch. Step 2: Your category name is used to

Why aren’t my ads bringing traffic to my store?

If 7 days have passed since you registered to Okiano and you still do not see any clicks or impressions in your ‘Google Ads Performance’ tab then there might be a technical problem that requires your attention.  Before contacting us,

Store details

Filling your Store Details After registering, onboarding is a short process starting with collecting your store details, plan, connecting Google Ads and Analytics accounts, setting a monthly advertising budget on Google Ads and entering a payment method for the advertising

Getting started with Okiano Marketing Automation

What is Okiano Marketing Automation?Okiano Marketing Automation is a sophisticated system based on advanced Machine Learning and Artificial Intelligence technologies that manages paid digital marketing campaigns for eCommerce online stores. At the moment, Okiano is automating PPC advertisement only for

Okiano marketing automation for Magento 1

Increase sales using AI for better Google Ads campaigns Version 1.0.0 | download PDF Connecting Okiano to your Magento 1 store Okiano integration with Magento allows for your store data to be continuously updated on Okiano servers. This in turn, ensures your Ads

Connecting Google Analytics

Connecting Google Analytics account to Okiano Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. To ensure proper advertisement measurement for actionable insights, Okiano connects to your Google Analytics. Through Analytics, Okiano obtains

Connecting Google Ads account

In case you don’t have an account, you will need to create one, visit this link to see how: Creating and connecting a new Google Ads account. After choosing your plan during the onboarding, you need to connect your Google Ads

Okiano marketing automation for Magento 2

Increase sales using AI for better Google Ads campaigns Version 1.0.0 Detailed installation steps Table of Contents Introduction Installing Okiano Marketing Automation extension from the marketplace Activating Okiano Marketing Automation extension from the marketplace Detailed Instructions Allowing Read Access Viewing

I can’t see that my ads are being created, why?

Okiano starts creating your campaigns once some pre-conditions are met. Please see that you have: Selected a pricing plan Authorized integration (if you run a Woocommerce or Magento site) by following the integration instructions Connected a Google Ads account to Okiano